Hi, I’m Holden
I’m a Senior Designer and Management Consultant based in San Diego, California.
I leverage my extensive consulting experience, business process expertise, and passion for visual design to create engaging user experiences that excite an array of cross-functional stakeholders.
Utilities Client
Customer Contact Center Web Applications
Led UX/UI strategy for two of the client’s customer care center applications, managing multiple teams of multinational developers, as well as designing all flows, microinteractions and visual design elements.
Financial Services Client
Financial Management Web Applications
Redesigned and prototyped intricate enhancements for the client’s suite of financial management applications, bringing clarity to complex financial information and overseeing the build process.
Telecom Client
Retail Service iPad Application
Prototyped new features, managed an intricate error handling system, and redesigned primary screens for the native customer service application used by the client’s employees to manage customer accounts in retail stores.
11Pets
Pet Monitoring Mobile Application
Visually reimagined a popular pet care app’s interface, redesigning of three of its main features: food information input, meal reminder scheduling, and food consumption monitoring.
A passion project—not conducted for a client.